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Terms and Conditions of Sale

Premise

This page contains:

  • the General Conditions of Use of the site that govern access, navigation and use of the metamedecine.com website ;
  • the General Conditions of Sale that govern the purchase of products, services and registrations for seminars, conferences and events promoted by NamMed Srl

The metamedecine.com website is owned by NamMed Srl , with registered office in Corso Porporato, 15 – 10064 Pinerolo (TO), Italy, Tax Code and VAT number 13465620014, PEC nammed@pecdotcom.it.

NamMed Srl sells through its website:

  • physical products;
  • digital products and content;
  • training services and activities;
  • registrations and participation certificates for seminars, conferences and events.

These Terms should be read carefully before using the Site or making a purchase. 

For information regarding the processing of personal data and the use of cookies, the User is invited to consult thePrivacy Policy and the Cookie Policy available on the site. 

General conditions of use of the site

These General Conditions of Use govern the methods of access, navigation and use of the metamedecine.com website and the related contents and services made available by NamMed Srl

By accessing the site, browsing it, or using its contents and features, the User declares that he or she has read these Conditions and undertakes to comply with the applicable provisions.

These General Conditions of Use apply exclusively to the use of the site and do not directly regulate purchases made through it, which are governed by the subsequent General Conditions of Sale.

  1. Definitions

For the purposes of these Terms and Conditions, the following terms have the meanings set out below:

NamMed or Site Owner/Seller: NamMed Srl, with registered office in Corso Porporato n. 15 – 10064 Pinerolo (TO), Tax Code and VAT number 13465620014.

User : any person who accesses, browses or uses the metamedecine.com website

Customer: any natural or legal person who purchases products, services or registrations for seminars, conferences or other events offered by NamMed.

Products and Services: all physical or digital products, services, training activities, seminars, conferences, events and other offers marketed by NamMed through the site or its sales pages.

Content: All materials and content made available by NamMed, in any format, including, but not limited to, text, images, documents, educational materials, audio and video recordings, and digital content.

When accessing and using the site, the individual assumes the status of User. When making a purchase, they also assume the status of Customer.

  1. Access and use of the site

The User undertakes to use the site correctly, lawfully and in compliance with these Conditions, applicable laws and the rights of NamMed and third parties.

The User undertakes, in particular, not to:

  • use the site for any unlawful or fraudulent purpose;
  • interfere with the proper functioning of the site or the computer systems used by NamMed;
  • attempt to gain unauthorized access to restricted areas, accounts, data, or systems;
  • spread viruses, malware or other tools capable of damaging computer systems;
  • use the contents of the site in violation of the intellectual property rights of NamMed or third parties;
  • use the Site in any way that causes harm to NamMed, other Users or third parties.

NamMed reserves the right to take reasonable measures to ensure the proper functioning of the site and its services.

  1. Site content and intellectual property

All content on the site, including, but not limited to, text, images, photographs, videos, audio, documents, graphics, trademarks, logos, educational materials, and other content, is the property of NamMed or their respective rights holders and is protected by applicable intellectual property and copyright laws.

Unless otherwise authorized in writing by NamMed or the respective rights holders, you are not permitted to:

  • reproduce;
  • copy;
  • distribute;
  • modify;
  • publish;
  • sell;
  • use for commercial purposes;

in whole or in part the contents present on the site.

Any consultation or use of the contents of the site does not imply the transfer to the User of any ownership rights over them.

  1. Informative and educational nature of the contents

The information and content published on the site are of an informative, educational and educational and are intended to promote knowledge and understanding of the topics proposed by NamMed.

The content relating to Metamedicine and other activities offered by NamMed does not constitute diagnosis, medical, psychological, or psychotherapeutic treatment and does not replace the advice, diagnosis, or care of qualified healthcare professionals.

The User is responsible for the use he makes of the information and content available on the site and for evaluating their possible applicability to his personal situation.

If you have any problems or conditions regarding your physical or psychological health, you are encouraged to consult a qualified healthcare professional.

  1. Availability and operation of the site

NamMed undertakes to keep the website and related services accessible and functioning with reasonable continuity.

However, due to the very nature of the Internet and the technological systems used, NamMed cannot absolutely guarantee:

  • continuity of access to the site;
  • the absence of interruptions;
  • the total absence of errors;
  • the uninterrupted operation of all services.

Access to the site or its services may be temporarily suspended or limited for maintenance, repair, updates, or the introduction of new features or services.

NamMed undertakes to limit, to the extent reasonably practicable, the frequency and duration of such suspensions or limitations.

  1. Limitation of liability

To the extent permitted by law, NamMed shall not be liable for any consequences arising from:

  • improper or non-compliant use of the contents on the site;
  • personal interpretations or independent applications of the information provided;
  • decisions made by the User solely on the basis of the published content;
  • interruptions, malfunctions or temporary unavailability of the site due to causes not directly attributable to NamMed;
  • indirect damages resulting from the use or temporary inability to use the site or its contents.

NamMed cannot be held responsible for delays or failures to perform due to circumstances beyond its control, such as, by way of example:

  • force majeure events;
  • natural disasters;
  • measures taken by the authorities;
  • communication infrastructure failures;
  • disruptions in technological services;
  • other events not reasonably foreseeable or controllable.

In any case, the mandatory rights recognized by law to the User acting as a consumer remain unchanged.

  1. Sites, services and third parties

The site may contain references, links, or information relating to third-party sites, services, or individuals.

NamMed does not necessarily control such sites or services and is not responsible for their content, terms of use, policies, or operations.

Any access to third-party sites or services is under the User's responsibility and in compliance with the applicable conditions established by the respective owners.

  1. Consultants present on the site

The Metamedicine consultants on metamedecine.com operate as independent professionals.

NamMed merely provides them with visibility through the site for informational purposes and is not part of the relationship established between the consultant and the individual professional.

The relationship relating to any private consultation sessions is established directly between the consultant and the professional providing the service, who remains responsible for his or her professional activity and the conditions applicable to the related relationship.

Otherwise, seminars, events and activities expressly indicated as organized or sold by NamMed remain governed by the General Conditions of Sale.

  1. Minors

Use of the site by minors must, where necessary, take place with the consent and under the responsibility of a parent or legal guardian.

The parent or guardian is responsible for ensuring that the minor uses the Site, Services and Content in compliance with these Terms and applicable laws.

The methods of purchasing products, services and registrations by minors are governed by the following General Conditions of Sale.

  1.  Changes to the Terms of Use

NamMed reserves the right to modify, integrate or update these General Conditions of Use at any time, in order to adapt them to:

  • any regulatory changes;
  • to the evolution of the services offered;
  • to the introduction of new products or features;
  • organizational or technical needs.

The changes will be made available on the site and will take effect from the date of their publication, where applicable.

The changes will not affect any rights already acquired by the User and will not apply retroactively to contracts already concluded, unless otherwise provided by law.

  1. Partial disability

If one or more provisions of these General Conditions of Use are held to be invalid, void or unenforceable, in whole or in part, such invalidity or unenforceability shall not affect the validity of the remaining provisions.

The remaining provisions will therefore continue to produce their effects to the extent permitted by law.

  1. Failure to exercise a right

NamMed's failure to exercise any right under these Terms does not constitute a waiver of that right and will not prevent NamMed from subsequently exercising that right.

Any tolerance of User behavior in violation of these Conditions cannot be interpreted as a waiver by NamMed to assert its rights in relation to subsequent violations.

  1. Applicable law and competent court

These General Conditions of Use are governed by and must be interpreted in accordance with Italian law.

Unless otherwise expressly provided, the provisions of current Italian and European legislation apply, including, where applicable, the provisions of the Civil Code and the Consumer Code.

For any dispute concerning the interpretation, validity, effectiveness or application of these Conditions, the court identified pursuant to applicable law shall have jurisdiction.

If the User acts as a consumer, the competent court established by the applicable legislation remains unchanged.

  1. Contacts

For any information relating to the site, products, services or activities offered by NamMed, the User may use the contact details indicated in the Contact of the site.

General Conditions of Sale

This section contains the general terms and conditions of sale that regulate purchases through the metamedecine.com, managed by NamMed Srl. These conditions are to be considered valid until they are modified or added to.

The updated version of the general conditions is the one published on the website. Any changes will become effective from the date of publication on the website. 

These Conditions govern the contractual relationship between NamMed Srl, as Seller , and the Customer.

By proceeding with the purchase, the user declares that he has read, understood and fully accepted the following terms and conditions.

Products and services

The site offers:

  • physical products and digital content;
  • registrations for seminars, events and other activities organized by NamMed.

Courses are delivered in residential (in-person) digital synchronous (events with a specific date and time) or digital asynchronous mode via third-party videoconferencing and training platforms. The link to access the platform will be sent to the registrant via email before the course begins. 

The characteristics of each course (program, date, time, duration, participation fee, participation requirements) are described in the relevant event information published on the website. 

  1. Nature of the activities and contents related to Metamedicine

The training activities, services and contents relating to Metamedicine offered by NamMed constitute tools for information, training, personal development and in-depth study of the proposed topics.

These activities and contents are not of a medical, health, or psychotherapeutic nature and do not replace diagnosis, care, medical treatment, or psychological or psychotherapeutic interventions performed by qualified health professionals.

Metamedicine does not in any way replace the relationship with a doctor, psychologist, or other qualified health professionals.

The Customer is responsible for assessing the applicability of the information received to his or her personal situation.

In the presence of problems or conditions concerning physical or psychological health, the Customer is invited to contact qualified healthcare professionals.

  1. Products, services, seminars and events

Sales pages containing descriptions of products, digital content, seminars, or events constitute an invitation to purchase.

For each offer, the following will be indicated, where applicable:

  • the main features;
  • the price;
  • the methods of use or delivery;
  • the date or period of occurrence, in the case of events;
  • further information relevant to the purchase.
  1. Prices, VAT and payments

The prices indicated on the sales pages are those applicable at the time of purchase.

The Seller reserves the right to change prices at any time, but the price applied to the order is the one indicated at the time of purchase confirmation. Any promotions and discounts are valid for the periods indicated on the website. 

Unless otherwise indicated, prices include VAT applicable in accordance with current legislation.

  1. Account and Customer Data

To use certain products, content, or services, you may need to create an account or use a digital platform designated by NamMed.

The Customer is responsible for the accuracy and updating of the data provided.

If a personal account is created, the Customer undertakes to:

  • provide complete, correct and truthful data;
  • keep your login credentials confidential;
  • do not share your password with unauthorized persons;
  • take reasonable security measures to protect your account;
  • promptly report any suspicions of unauthorized use.

The Customer is responsible for the activities carried out through his/her account within the limits established by law and by the conditions applicable to the relevant service.

  1. Purchase procedure

To purchase a product or service the user must:

  • select the product or service you are interested in and click on “Subscribe” or “Buy”;
  • For seminars, select the rate, date, city, teacher and then "Add to cart" 
  • Enter your complete and correct personal and/or billing information;
  • Choose the payment method from those available and proceed to payment 
  • Please read the information on the processing of personal data pursuant to Art. 13 of Legislative Decree 196/2003 on the online form and give your explicit consent to the processing of your personal data for the purposes indicated therein;
  • Accept the General Conditions by checking the appropriate box

Payment is required at the time of purchase (if paid online) or within 5 days of the order date (if paid by bank transfer). The Seller will only confirm the order or registration after verifying successful payment, if applicable.

The purchase contract is considered concluded upon order confirmation sent by the Seller via email. The Seller reserves the right to refuse orders if available spaces are sold out, if there are obvious pricing errors, or if the purchase process is irregular. 

Failure to pay the balance by the due date may result in suspension or loss of the right to participate in the seminar or event, unless otherwise communicated by NamMed.

  1. Billing

The Seller automatically issues an invoice for each purchase. The invoice will be sent via email to the address provided during the purchase process and/or transmitted via the Exchange System (SDI) for VAT-registered customers, using the recipient code provided by the buyer.

The billing information entered at the time of ordering cannot be changed after the invoice has been issued. The buyer is responsible for ensuring the accuracy of the information provided.

  1. Cancellation and refunds by the buyer

The buyer may request to cancel their subscription by sending written notice to the Seller at the certified email address: nammed@pecdotcom.it or by email to segreteria@metamedecine.com.

The following conditions apply:

  • Cancellation received within 60 calendar days before the course date: full refund of the participation fee, net of any non-recoverable bank/payment fees.
  • Cancellation received more than 60 calendar days before the course date (i.e., between the 59th day and the actual course date): no refund. The buyer may use the amount paid as a credit for another course.

Refunds, if applicable, will be made via bank transfer within 14 days of confirmation of cancellation.

  1. Using Credit

Any credit awarded following the participant's withdrawal may be used to register for other seminars or events organised by NamMed within 12 months of the date of issue.

The credit cannot be converted into cash or refunded, except in cases expressly provided for in these General Conditions of Sale or by applicable law. 

  1. Right of withdrawal

The courses offered by the Seller are synchronous training events with a specific date and time. Pursuant to Article 59, paragraph 1, letter a) of Legislative Decree 206/2005 (Consumer Code), the 14-day right of withdrawal provided for distance contracts does not apply to contracts for services relating to leisure activities if they provide for a specific date or period of performance. Therefore, the purchase of a course with a fixed date is exempt from the 14-day statutory right of withdrawal.

  1.  Cancellation or modification of the course by the seller

The Seller reserves the right to cancel or postpone an event in the event of force majeure, insufficient number of participants, unavailability of speakers, or other exceptional circumstances.

In the event of cancellation or substantial modification of the course (e.g. change of date), the Seller will promptly communicate the situation to the registered participants via email and will propose, at the buyer's discretion:

  • Rescheduling of the course to a later date (with registration automatically transferred).
  • Issuance of a credit equal to the amount paid, which can be used to purchase another course within 12 months.

In the event of definitive cancellation and rescheduling not being possible, the Seller will fully refund the amount paid.

NamMed is not responsible for expenses incurred independently by the participant for services not purchased directly from NamMed, such as, for example:

  • trips;
  • transport;
  • overnight stays;
  • meals;
  • insurance;
  • other ancillary services.

Any non-waivable rights recognized by law remain unaffected.

  1. Access to the course and buyer's obligations

The access link to the videoconferencing platform will be sent via email to the address provided during purchase, usually in the days leading up to the event. The buyer is responsible for:

  • Please verify that the email address you provided is correct.
  • Please check your spam folder if you don't receive the link.
  • Have an internet connection and a suitable device for participation.

The access link is personal and non-transferable. Unauthorized sharing of the link is prohibited and may result in disqualification from the event without refund. 

  1.  Personal participation

Registration for the seminar is personal.

Any transfer of membership to another person may only be permitted in accordance with the methods and terms communicated by NamMed.

Participants are required to comply with the organizational guidelines, event rules, and any other provisions necessary to ensure the proper conduct of the activities.

  1.  Intellectual property

The training materials distributed during the courses (presentations, handouts, recordings where available) are protected by copyright law. Reproduction, distribution, publication, or any other unauthorized use of the training materials is prohibited unless otherwise authorized in writing by the Seller or the copyright holder.

  1.  Images and footage during the events

During seminars and events, photographs, audio and video recordings may be taken.

Any use of participants' images will be governed by applicable law and the information provided by NamMed.

Should NamMed intend to use images or footage of the participant for purposes other than documenting the event, the procedures established by applicable legislation will be adopted.

The participant is not authorized to make or distribute audio or video recordings of the training activities or the contents of the event, unless prior authorization from NamMed is obtained.

  1.  Limitation of liability

The Seller is not responsible for technical malfunctions of third-party video conferencing platforms, user connectivity issues, or other factors beyond its control that prevent or limit participation in the course. In such cases, the Seller undertakes to evaluate available solutions on a case-by-case basis (registration, access to replays where available, etc.).

  1.  Applicable law and competent court

These General Conditions of Sale are governed by and must be interpreted in accordance with the laws of the Italian State. 

In the event of disputes regarding the application of this sales contract, the court of the consumer's place of residence or domicile shall have jurisdiction, in accordance with Article 66-bis of Legislative Decree 206/2005. 

  1.  Changes to the general conditions of sale

Nam Med Srl reserves the right to modify the site and these General Conditions of Sale at any time to offer new products or services, or to comply with legal or regulatory provisions.

If any provision of these terms and conditions is held to be invalid, void, or for any reason unenforceable, such provision shall not affect the validity and enforceability of any other provision.

  1.  Minors

The seller does not sell products, services, or event registrations to anyone under the age of 18. Purchases may only be made by adults who are at least 18 years of age. If you are under 18, you may purchase products, services, or event registration only through a parent or guardian.

  1.  Approval of the clauses

By checking the box next to the link to these General Conditions of Sale, the Customer declares that he has read and approved their content, also pursuant to Articles 1341 and 1342 of the Italian Civil Code.